Returns & Exchanges
We want you to feel as magical as our designs; if you are not completely satisfied with your purchase, we accept returns on unworn items within 14 days of delivery. Please note that custom-sized garments and final sale items are non-returnable due to their bespoke nature.
Initiate Your Request
Visit our returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging with all tags attached to ensure they arrive back to us in perfect condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our atelier inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing